How to reach us
This document describes the service as it works today (v1).
User support
- Primary channel: in-app "Contact us" (Me → Feedback). Using the in-app form lets us see your account context and answer faster.
- E-mail: together@globalpiggy.org
- Response time: normally within 2 business days.
Privacy and account requests
To ask what personal information we hold, to correct it, or to delete your account and its data, use Me → Delete Account in the app, or write to together@globalpiggy.org. Deletion removes your account and the data keyed to it; certificates already anchored on-chain contain only hashes and no personal data.
Reporting a problem
- Security or vulnerability reports: together@globalpiggy.org — please do not post them publicly before we respond.
- Content or reward issues: include your nickname and the time it happened; the reward ledger is server-side and we can trace it.
Operator
Global Piggy Inc. (Hamilton, Ontario, Canada) operates GlobalPiggy and the NodajiFi learning ecosystem. NodajiFi Labs is a division of Global Piggy Inc.
We never ask for your password, recovery phrase, or payment details by e-mail or chat. If someone does, it is not us.