How to reach us
This document describes the service as it works today (v1).
User support
- Primary channel: in-app "Contact us" (Me → Feedback). Using the in-app form lets us see your account context and answer faster.
- E-mail: together@globalpiggy.org
- Response time: normally within 2 business days.
Privacy and account requests
To ask what personal information we hold, to correct it, or to delete your account and its data, use Me → Delete Account in the app, or write to together@globalpiggy.org. Deletion removes your account and the data keyed to it; certificates already anchored on-chain contain only hashes and no personal data.
Reporting a problem
- Security or vulnerability reports: together@globalpiggy.org — please do not post them publicly before we respond.
- Content or reward issues: include your nickname and the time it happened; the reward ledger is server-side and we can trace it.
Operator
NodajiFi Labs (Republic of Korea) operates GlobalPiggy and the NodajiFi learning ecosystem.
We never ask for your password, recovery phrase, or payment details by e-mail or chat. If someone does, it is not us.